Track page feedback
Every published page includes a "Was this helpful?" widget. Track responses to identify which topics need improvement. Available on Team and Business plans.
Before you begin
You need a Team or Business . Analytics features are not available on Free or Pro plans.
You must have at least one with reader traffic.
View page feedback
Go to Analytics in the sidebar.
Scroll to the Page Feedback section.
A table shows pages sorted by total feedback count, with columns for:
Page title
Helpful votes
Unhelpful votes
Satisfaction percentage (color-coded: green for high, red for low)
Interpret feedback
Satisfaction | Meaning | Action |
|---|---|---|
80%+ (green) | Topic is working well | Maintain it |
50-80% (amber) | Gaps, unclear sections, or outdated info | Review and revise |
Under 50% (red) | Readers aren't getting what they need | Prioritize a rewrite |
Focus your effort on topics with both high traffic and low satisfaction — these are the pages where improvements will have the biggest impact on reader experience.
Use feedback with search analytics
Combine page feedback with Monitor search analytics for a fuller picture:
A topic with high search volume and low satisfaction suggests readers find it but leave unhappy — the content needs improvement.
A topic with low search volume and high satisfaction may be well-written but hard to discover — consider improving its position in the Create and organize a map navigation.
Page feedback is anonymous. You can see vote counts and satisfaction percentages, but not who voted or any additional context. For detailed qualitative feedback, use Create a review session.
See also
Monitor search analytics — Identify content gaps from reader searches
Collect feedback from reviewers — Get expert feedback before publishing
Content health and governance — Track stale and underperforming content
Published site features — How the feedback widget appears on published sites