Classify content with tags
This feature requires the Enterprise capability tier (the Business ). During the beta, every project is on the free Solo tier, so this feature is locked by default: go to Settings ▸ Billing and request Enterprise access to unlock it.
Tags provide cross-cutting classification independent of the map hierarchy. Use them to categorize topics by feature area, user role, content type, or any dimension useful for filtering and organizing.
Create tag groups
Go to Configure in the sidebar and open the Tags tab.
Pick a color, enter a group name (for example, "Feature Area" or "User Role"), and click Add group.
Each tag group appears as a colored section with its own tags below.
Add tags to a group
In the Tags tab, find the group you want to add to.
In that group's New tag input, type a tag name (for example, "Authentication," "Billing," "Admin-only") and add it.
Repeat for each tag the group needs.
Tag a topic
Open a topic in the editor.
In the Properties panel (right rail), find the tag picker.
Click to toggle tags on and off. Selected tags appear as colored pills.
Define your tag groups before you start tagging. Establishing a consistent taxonomy upfront (for example, one group for feature areas, one for content types, one for user roles) prevents informal tags that overlap or conflict as your project grows.
Tag use cases
Tag group | Example tags | Purpose |
|---|---|---|
Feature area | Authentication, Billing, Reporting, Integrations | Filter topics by product area for targeted reviews |
Content type | Concept, Procedure, Reference, Troubleshooting | Identify what kind of content each topic contains |
User role | Admin, End user, Developer, Partner | Track which audiences each topic serves |
Status | Draft, Needs review, Approved, Deprecated | Manage editorial workflow across the team |
Platform | Web, iOS, Android, Desktop | Flag platform-specific content for audits |
How tags differ from filters
Tags are metadata for organizing and filtering within the project. They do not affect what gets published.
Filters control content visibility: filtered blocks are included or excluded at publish time. (Filters are configured on the Configure page's Filters tab.)
Use tags when you want to categorize content for your authoring team. Use filters when different audiences should see different content.
Tags are an authoring-side tool only. They are never visible to readers and have no effect on published output. If you need to show or hide content based on audience or product variant, use filters instead.
See also
Content health and governance: Use tags alongside health indicators to create targeted content audit queues
Conditions versus variables: Understand when to use conditions (output filtering) instead of tags (authoring-side classification)
Create and manage topics: Apply tags to topics as part of your authoring workflow
Track content freshness: Combine tag filters with freshness filters for focused review queues